Family CareSpace Integrates Its Real-time Location Engagement Solution with PointClickCare's EHR Platform

Press Release from Family CareSpace

Family CareSpace Integrates Its Real-time Location Engagement Solution with PointClickCare's EHR Platform

Integration streamlines data exchange between platforms, provides a more robust picture of a resident's health and experience

Portsmouth NH​ – ​Family CareSpace​ announced today its partnership with ​PointClickCare​, the leading cloud-based software vendor for the senior care market. As a result of the partnership, Family CareSpace's location engagement solution has been Integrated with PointClickCare's electronic health record (EHR) platform, and will be listed on the ​PointClickCare Marketplace​, an online platform that enables customers to easily evaluate authorized third-party technology partners.

“We are thrilled to be a PointClickCare Marketplace Partner and look forward to a long and focused relationship that provides great solutions and support to the long-term and post-acute care market," says Jonathan McCoy, president and founder, Family CareSpace. “We believe that our unique platform and service is poised for tremendous growth in the coming years, and now with this partnership, even more so."

Family CareSpace enables senior care providers to access critical and multiple sources of data to improve resident centered care, improve staff efficiency, increase the value of the care setting, reduce risk, and foster family engagement. Location, calendar, and other community and resident information is supplied real-time to Family CareSpace’s secure web-based platform. Authorized family and friends are able to review resident location, calendar and activity, and families can send and receive messages and videos with their loved ones.

The integration enables data-exchange between the platforms and seamlessly combines the clinical data and analytics captured in PointClickCare's EHR with the real-time location data of Family CareSpace. As a result, senior care providers using the integrated solution set will be able to provide a resident's family a more robust account of their condition and experience, including:

● The amount of care is being given to loved one

● Which staff members entered loved one’s suite/room

● How quickly loved one’s calls were answered

"I recently joined CareSpace as I firmly believe that its platform will become the new standard of service for the industry," Nathan Gruber, national sales director, Family CareSpace. "I look forward to working with senior living companies to help them experience the many benefits Family CareSpace can provide."

Residents, patients and authorized families and friends can enjoy the benefits of the secure Family Portal as part of the Family CareSpace Platform. From an internet device, such as a smart phone or laptop, users can see where their loved one is in the care community 24/7, which is especially important at times when visiting the community is not allowed due to concerns over the spread of viruses, etc.

“Senior care providers today are increasingly looking for customized, integrated solution sets to achieve their business goals,” said ​Chris Beekman​, Marketplace director, PointClickCare. “The PointClickCare Marketplace offers the widest range of integrated solutions available to the market. We’re excited to partner with Family CareSpace to further extend our customer’s technology capabilities.”

Additional information regarding the integration can be found on ​Family CareSpace's listing​ on the PointClickCare Marketplace.

About Family CareSpace

Founded in 2007, Family CareSpace is the senior industry's first combined resident & staff real time location management platform integrated with social media to foster transparency. The software and sensor platform improve operational efficiencies, reduce resident and staff risks, and increase engagement with staff, residents, and family and friends. Family CareSpace promotes a more effective staff, safer residents, and happier families to help improve the bottom line.

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