Retail is at a pivot point to rethink and reimagine store design to suit the habits of an environmentally conscious consumer. As witnessed in the demise of J.Crew, Borders, Blockbuster and Pier 1, when shopping trends evolve drastically, customer retention requires innovative approaches to interactions, experiences, architecture, and design. Rethinking design will require assessing solutions that work across the spectrum of human and biodiversity with an inclusionary vision.
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